ALBANY, N.Y., US: Mental health support is now a great priority for many employers who wish to show their commitment to promoting well-being in the workplace. However, burn-out among healthcare staff continues to be a cause for concern and may lead to issues such as high employee turnover, absenteeism, depression and a greater likelihood of medical errors, thus threatening patient safety. Putting mental health in the spotlight, recent research examined the levels of burn-out experienced during the COVID-19 pandemic by oral health providers at non-profit dental facilities in the US serving low-income families or individuals. It also highlighted contributing factors and strategies used to increase workforce resilience.
The report, published by the Oral Health Workforce Research Center at the University at Albany’s Center for Health Workforce Studies, used data from the 2021 online survey by Health Choice Network that included information on clinicians working in 25 community health centres across the US. The survey gathered information on 588 respondents, including those working in primary care, oral health, and mental and behavioural health settings. Oral health clinicians totalled 33 dentists, 12 dental hygienists and 25 dental assistants.