Dentistry Today
The gag reflex is a natural and necessary defense mechanism. But in the dental office, it often becomes a barrier, not just to patient care, but to staff well-being, efficient scheduling, and overall practice performance. What might seem like a minor issue can be actually far more disruptive than many oral hygiene practitioners may realize…
…In my own conversations with dentists and practice managers, they often point straight to margin loss and profitability issues when it comes to scheduling delays and staff burnout. When a patient gags repeatedly during an x-ray or impression, the appointment may need to be rescheduled or extended significantly. That extra time cuts into a provider’s schedule and, in many cases, results in lost revenue.
And the impact isn’t just financial. A 2023 study from the University of Albany reported that nearly 80% of oral health providers reported some level of burnout.3 For dental teams already stretched thin, consistent disruptions from gag reflex issues only make things more complicated.